This Privacy Policy explains how HI Move (“we,” “us,” or “our”), developed for Handicap International, collects, uses, stores, and protects your personal information when you use our mobile application (the “Service”). By using the Service, you acknowledge the practices described in this Privacy Policy, including the processing of personal and location data for authorized fleet management and operational purposes.
01 Information We Collect
HI Move may collect the following categories of information, depending on the features enabled and your role within the application:
Personal Information: Name, employee ID, contact details, and account information.
Location Information: GPS location data to support vehicle tracking, trip monitoring, route coordination, and fleet operations.
Trip and Vehicle Information: Trip details, assigned vehicles, travel records, and related operational information.
Driver Activity Information: Trip status, assigned tasks, and relevant fleet activity records.
Device Information: Device type, operating system, app version, and technical diagnostic information required for application functionality and troubleshooting.
Usage Information: App activity and interaction data necessary to maintain, monitor, and improve the application.
02 How We Use Your Information
The information collected through HI Move may be used to:
Manage fleet operations and vehicle assignments.
Monitor trips and vehicle movements when the relevant tracking features are enabled.
View and coordinate driver locations for authorized operational purposes.
Maintain trip records and operational reports.
Improve driver coordination, vehicle utilization, and organizational efficiency.
Provide technical support, maintain application security, and resolve system issues.
Comply with applicable legal requirements and internal policies.
03 Location Data and Tracking
HI Move may access your device's location to provide fleet management and trip monitoring functionality.
Depending on the app configuration, location information may be collected while the application is in use and, if background location access is enabled, while the application is running in the background. Background location access may be necessary for designated fleet tracking functions, including trip monitoring when the app is not actively displayed.
Location data is used for authorized fleet management and operational purposes. Access to this information is restricted to authorized personnel according to their responsibilities and applicable organizational policies.
You can manage location permissions through your device settings. Disabling location access may limit certain application features.
04 How We Share Your Information
HI Move does not make personal information publicly available. Information may be shared, where necessary, with:
Authorized Handicap International personnel responsible for fleet management and operational coordination.
Designated administrators who manage users, vehicles, trips, and fleet reports.
Authorized service providers who support application hosting, maintenance, security, or technical operations.
Relevant authorities or other parties where disclosure is required by applicable law.
Information is shared only for legitimate operational, technical, or legal purposes and subject to appropriate access controls.
05 Data Storage and Security
We take reasonable technical and organizational measures to protect information processed through HI Move against unauthorized access, alteration, disclosure, loss, or misuse.
These measures may include access restrictions, authentication, secure data transmission, and controlled administrative access.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
06 Data Retention and Deletion
Personal information and operational records are retained only for as long as reasonably necessary to fulfil fleet management purposes, meet organizational requirements, resolve disputes, and comply with applicable legal obligations.
When information is no longer required, it will be deleted, anonymized, or securely disposed of in accordance with applicable retention policies, subject to any legal or organizational requirements.
Users may contact the designated application administrator to request access to or deletion of eligible personal information.
07 User Responsibilities and Permissions
Users are responsible for maintaining the confidentiality of their login credentials and using the application only for authorized purposes.
Users should provide accurate information, protect their devices, and report any suspected unauthorized access or security incidents to the designated administrator.
Users can review and manage relevant device permissions, including location access, through their device settings.
08 Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in application functionality, operational requirements, or applicable legal obligations.
Any updated version will be published through an appropriate channel, such as the application, the organization's website, or another designated communication platform. The effective date will be updated accordingly.
09 Contact Us
If you have any questions about this Privacy Policy or your data, we're here to help.
✉ [email protected]